• Live Instruction

• Hands-on, Guided Activities

• LIVE Remote or Classroom Delivery

What’s Included

  • Small class sizes
  • Certificate of course completion
Book Course

Communication

PM 102

Great ideas don’t announce themselves. They need a champion, someone to present them in a clear, compelling, and memorable way. That’s what this series of workshops is designed to do. Whether it’s a keynote address, pitch or status update, this series of workshops and coaching sessions will help you bring your presentation to life. Topics covered include:

Compelling Content
This workshop covers a complete process–from the beginning, middle, and end of your presentation–for identifying what to keep, what to leave out, and how to shape your remaining content for the greatest impact.

Dynamic Delivery
This workshop teaches you how to use your body, voice and eyes to enhance engagement and understanding.

Confidence and Q&A
This workshop will help you stand in front of any audience with greater poise and confidence as well as give you the tools to handle even the toughest of questions.

Small Group Coaching
Because the skills learned during this series must be practiced, we’ve designed this series to include at least one small group coaching session with feedback from your instructor and each other.

Book LIVE Remote Book Classroom Download PDF
$1500 -or- 12 Tickets(click for more info!)

Detailed Course Outline

Day 1 Outcomes
  • Learn the two key principles for creating relevant, concise content
  • Structure the beginning, middle, and end of your presentation for engagement and impact
  • Incorporate contrast into your delivery
  • Elevate your presentation with better slide management
Day 1 Outline
  • 2 Key Principles
  • Learnit’s 3x3 Presentation Guidelines
  • 3 Elements of Delivery
  • Working with Visuals
Day 2 Outcomes
  • Practice on your real-life presentations
  • Learn to apply these skills in a way that best suits you
  • Improve confidence with mindset shift
  • Become situationally ready for every type of question
Day 2 Outline
  • Practice elements of presentations
  • The Presenter’s Mindset
  • Challenge Limiting Beliefs
  • Types of questions
  • Advanced Q&A maneuvers

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 102

The ability to write simply and specifically is a powerful skill that will improve your effectiveness no matter the reason you’re writing. In this workshop participants will explore the rules of excellent business writing and learn how to incorporate these rules into their daily communication. Participants will discover how to write for the reader in order to maximize the readability of their writing while also learning to error-proof their writing to avoid judgment.


Book LIVE Remote Book Classroom Download PDF
$250 -or- 2 Tickets(click for more info!)

Detailed Course Outline

Outline
  • Writing for your audience
  • Exploring your reason for writing
  • How to write effectively and empathetically
  • Checking the tone
  • Proofreading and editing
Outcomes
  • The challenges of digital communication and business writing
  • Learnit’s WRITE model for clear and effective business writing
  • Tips to improve your email efficiency and etiquette

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 102

While there are basic business writing rules that apply to every situation, some situations require special adjustments. In this workshop, participants will learn practical tools for writing well in the most common situations. Topics covered include how to overcome writer’s block, how to filter your thoughts into only what you should say, and how to organize ideas for the greatest impact.


Book LIVE Remote Book Classroom Download PDF
$250 -or- 2 Tickets(click for more info!)

Detailed Course Outline

Outline
  • AThree techniques to overcome writer’s block
  • A 5-step process for writing formal emails
  • Write emails for those who scan
  • Explore two frameworks for writing to persuade and influence
  • The 3P’s of progress reporting
  • Write reviews that engage and motivate
Outcomes
  • Overcoming writer’s block
  • Frameworks for daily communication
  • Write to persuade and influence
  • Reporting clearly and effectively

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Every person in an organization initiates difficult conversations from time to time, whether about policies, performance, expectations, or boundaries. Preserving good relationships in the midst of those conversations can be difficult without specific tools to help you navigate the complexities. This course equips you with those tools and enables you to keep positive, helpful relationship with your colleagues, even when a difficult circumstance arises.

Book LIVE Remote Book Classroom Download PDF
$250 -or- 2 Tickets(click for more info!)

Detailed Course Outline

Outline
  • Empathy in the workforce
  • Four components for developing empathy
  • 6 skills to active listening
  • Perspective-taking and understanding others’ point of view
  • Three steps for coaching
Outcomes
  • Use empathy and curiosity to build relationships
  • Actively listen to gain trust and understand deeper needs
  • Pivot toward shared-interest solutions

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Learn to effectively communicate information and ideas in a professional setting, with or without preparation. Not every opportunity to speak is a presentation. What about meetings, water cooler conversations, interviews? There are a host of situations where your ability to verbally present information or ideas in a clear, compelling and concise manner will be called upon. This class is designed to help you handle those situations professionally and skillfully.

Book LIVE Remote Book Classroom Download PDF
$250 -or- 2 Tickets(click for more info!)

Detailed Course Outline

Outline
  • Plan your communications in advance using Aim-Compose-Deliver
  • Practice composing messages that are easily and fully grasped
  • PREP framework for composing clear, concise messages on the fly
  • Which channel when guidelines
  • Deliver your message with confidence
Outcomes
  • Use empathy and curiosity to build relationships
  • Actively listen to gain trust and understand deeper needs
  • Pivot toward shared-interest solutions

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Learn to be a better listener with a clear, actionable process to really hear what others have to say and give others the experience of feeling heard. You will gain an understanding of the current state of your listening skills and clarity on where to improve. The class is very interactive with lots of practice opportunities and designed to help you immediately improve.

Book LIVE Remote Book Classroom Download PDF
$250 -or- 2 Tickets(click for more info!)

Detailed Course Outline

Active Listening
  • Self-assessment
  • Why listening is hard
  • 3-step model to be a great, active listener
  • In-session practice
Reflective Listening
  • The one thing you can do to make sure you always listen
  • What is reflective Listening
  • Paraphrasing
  • Clarifying and diagnostic questions
  • Giving others the experience of feeling heard
Outcomes
  • Hone your ability to deeply listen with our 3-step active listening model
  • Learn a surefire way to listen every time
  • Reliably give others the experience of feeling heard

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Intro to the 4 Styles
  • Self-assessment
  • All 4 styles in detail, with examples
  • Practice: learn to speak and listen with an opposite style
Application of Learning
  • Avoiding mimicry
  • Active listening to gain understanding
  • 5 Steps to Communication Hygiene
  • Role-play: Apply the 5 Steps of Communication Hygiene
Outcomes
  • Learn and navigate the 4 main communication styles
  • Identify natural accommodation patterns and transcend them
  • Reduce the friction and frustration that happens when differing communication styles interact
  • Learn a 5-step process for navigating between any combination of communication styles

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

We believe stories are an essential tool for business because stories are how people make sense of the world. If you want others to remember what you say, to care about your ideas, and to act on them then this class will be a good fit for you. Our Storytelling for Business course takes storytelling beyond the confines of once-upon-a-time stories to include metaphors, analogies and everyday information sharing. This is our most interactive class. In it, you will learn to apply the four key story elements to a variety of business situations including at least one of your own.

Book LIVE Remote Book Classroom Download PDF
$250 -or- 2 Tickets(click for more info!)

Detailed Course Outline

Outline
  • Explore your own, unique business storytelling needs
  • Learn the four key story elements
  • Sequentially build your storytelling skills by practicing each one in small group breakouts
  • Discover the difference between just-for-fun social stories and business stories
  • Learn to apply situation-problem-solution frameworks to your everyday business communication
  • Practice developing metaphors and analogies
  • Apply the lessons learned to your own situation by developing a business story you can immediately use
Outcomes
  • Learn the four key story elements
  • Practice applying each one in a series of scaffolded, small group breakouts
  • Broaden your application of story elements to include situation-problem-solution frameworks, metaphors and analogies
  • Leave with a fully developed story, analogy or SPS framework that you build for yourself and can immediately apply

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Communicating Across Borders will help you better communicate, collaborate, and work together within a multicultural organization. One of the keys to doing this effectively is to recognize and understand the differences between cultures, including how different cultures build trust, ways they communicate, and how they lead and make decisions. Once familiar with these differences, we look at ways to adapt our approach to create strong, effective, and lasting, working relationships.

Book LIVE Remote Book Classroom Download PDF
$250 -or- 2 Tickets(click for more info!)

Detailed Course Outline

Outline
  • A model to help communicate and collaborate across borders
  • Characteristics that can help distinguish between cultures
  • The importance of looking at characteristics from multiple viewpoints
  • How to navigate and appreciate our cultural differences and commonalities
  • Learning how to adapt to the tendencies and preferences of others
Outcomes
  • Apply a 3-step model to better communicate and collaborate across borders
  • Recognize and understand the different ways cultures communicate and collaborate
  • Look at characteristics from multiple viewpoints to further understand the people we work with
  • Learn how to navigate and appreciate our cultural differences to improve our ability to communicate and collaborate
  • Appreciate and embrace our cultural diversity to bring a collective strength

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Three Class Discount

Buy any three classes and receive 20% off.

The Training to YOU Three Class Discount is a terrific way for an individual to purchase multiple classes for a discount. Whether you are looking for a series of classes like Excel 1, 2 & 3 or a variety of classes such as Google Sheets, Docs and Slides the Three Class Discount is the way to go!

State of Arizona employees are eligible for an additional discount.

Three Class Discount

Training to YOU Tickets

Tickets are a great way to reduce the cost of training your team. Save up to 45% by purchasing your training in bulk.

We are now providing a custom-made registration portal for each organization that purchases 50+ training tickets. These portals allow supervisors and employees to schedule training easily and information workflows keep everyone in the loop.

Ticket Info

Give us a call

We are happy to answer any questions you may have.

Call us

(602) 266-1500

TRAINING TO YOU


Class Ratings
4.9 stars from 1984 reviewers:

 

“I learned so much in this Excel 1 course. My Instructor paced the class just right so you felt challenged but not overwhelmed (even with 264 pages). He ensured we were all engaged in the material and always allowed us an opportunity to ask any questions. He is patient and eager to help. I’m thrilled to have found this class and leaving with so much useful information. Overall one of the best instructors I’ve had! He did an amazing job!! ”

— S.G. took Excel 1

“I really enjoyed this class. My instructor has a very unique ability to convert technical terminology into plain English and makes the material so much easier to understand. My instructor was very attentive and ensured everyone was on the same page before moving on and provided assistance if we were having any difficulties.”

— A.G. took Excel 2

“Alexandre is very easy to learn from. His thorough teaching technique helps you understand the material and hold that info in your brain. I can’t wait to start applying this to my forms I use everyday! Thank you so much!”

— S.P. took Excel 1

SOFT SKILLS TRAINING FAQ

Training to YOU is dedicated to providing the best online and in-person Soft Skills training classes. Find answers to some of our most frequently asked questions related to Soft Skills training below, or contact us should you require further assistance.

After enrolling, you will receive a confirmation email with a link to the Live Online Training sign in page. Simply click the link and enter your email address 15 minutes before class begins.

Your Live Online Training username is the email address that you used to sign up for class and at which you received the confirmation for the class. No password is required when logging in at the Live Online Training sign in page.

We use Zoom for our class virtual event platform. Click here to join a Zoom test meeting prior to class to test your system.

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