• Live Instruction

• Hands-on, Guided Activities

• LIVE Remote or Classroom Delivery

What’s Included

  • Small class sizes
  • Certificate of course completion

Decision Making & Problem Solving

PM 102

Critical thinking is an essential skill but one that is severely challenged by today’s heavy workloads and time constraints, leading us to frequently engage in rushed, impulsive, even irrational behavior. In this workshop, participants will learn how to minimize the cognitive biases and logical fallacies we susceptible to when evaluating claims, making decisions or solving problems.


Detailed Course Outline

Outline
  • How critical thinking helps your thinking get better
  • How to quickly check your thinking in real-world situations
  • How to develop a mindset so you’ll think critically when it matters
  • How emotions block thinking and what you can do about it
Outcomes
  • Assess your own personal biases
  • Evaluate the claims of others
  • Improved decision making
  • Arrive at rational solutions to problems

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Outline:
  • What is creative problem solving?
  • How do you know if you need a creative solution?
  • 5P’s: Questions to reframe the problem
  • Apply Divergent Thinking
  • Choose a solution by creating an idea matrix
  • Implement and communicate a creative solution successfully
Outcomes:
  • Learn to think creatively in each step of the problem-solving process.
  • Learn the simple four-step problem solving process.
  • Learn to reframe problems.
  • Learn to expand possibilities and narrow options with divergent and convergent thinking tools.

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 103

Strategic thinking is all about seeing the bigger picture. In this workshop, participants will discover how to adopt the mindset of a strategic thinker by gaining a wider perspective to take on challenges and obstacles. While not a workshop designed to help you develop a specific business strategy, the tools and frameworks explored in this course will allow you to build skills to analyze and challenge the status quo, foster a more competitive mindset, and thrive through challenges.

Detailed Course Outline

Outline:
  • What is strategic thinking?
  • Four applications of strategic thinking
  • Mental models to support your strategic thinking
  • The strategic thinking toolkit
Outcomes:
  • Define and explore what strategic thinking is
  • Attributes of strategic thinking
  • Toolkit for Strategic Thinking

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Outline:
  • Introduction to decision-making challenges
  • Balance the scales
  • DECIDE decision-making model
  • Optimal Stopping
  • Delayed Intuition Matrix
  • Take a BEAT decision-making model
  • Leave with action items and a plan for better, quick, in-the-moment decision-making habits
Outcomes:
  • Understand the risks of biased, instinctual decision-making
  • Introduce how to rebalance the scales for both clear-eyed deliberation and human intuition
  • Learn the four decision-making models
  • Begin the habit-changing process for making better, quick, in-the-moment decisions

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Three Class Discount

Buy any three classes and receive 20% off.

The Training to YOU Three Class Discount is a terrific way for an individual to purchase multiple classes for a discount. Whether you are looking for a series of classes like Excel 1, 2 & 3 or a variety of classes such as Google Sheets, Docs and Slides the Three Class Discount is the way to go!

State of Arizona employees are eligible for an additional discount.

Training to YOU Tickets

Tickets are a great way to reduce the cost of training your team. Save up to 45% by purchasing your training in bulk.

We are now providing a custom-made registration portal for each organization that purchases 50+ training tickets. These portals allow supervisors and employees to schedule training easily and information workflows keep everyone in the loop.

Give us a call

We are happy to answer any questions you may have.

Call us

(602) 266-1500

TRAINING TO YOU


Class Ratings
4.9 stars from 1984 reviewers:

“I learned so much in this Excel 1 course. My Instructor paced the class just right so you felt challenged but not overwhelmed (even with 264 pages). He ensured we were all engaged in the material and always allowed us an opportunity to ask any questions. He is patient and eager to help. I’m thrilled to have found this class and leaving with so much useful information. Overall one of the best instructors I’ve had! He did an amazing job!! ”

— S.G. took Excel 1

“I really enjoyed this class. My instructor has a very unique ability to convert technical terminology into plain English and makes the material so much easier to understand. My instructor was very attentive and ensured everyone was on the same page before moving on and provided assistance if we were having any difficulties.”

— A.G. took Excel 2

“Alexandre is very easy to learn from. His thorough teaching technique helps you understand the material and hold that info in your brain. I can’t wait to start applying this to my forms I use everyday! Thank you so much!”

— S.P. took Excel 1

SOFT SKILLS TRAINING FAQ

Training to YOU is dedicated to providing the best online and in-person Soft Skills training classes. Find answers to some of our most frequently asked questions related to Soft Skills training below, or contact us should you require further assistance.

After enrolling, you will receive a confirmation email with a link to the Live Online Training sign in page. Simply click the link and enter your email address 15 minutes before class begins.

Your Live Online Training username is the email address that you used to sign up for class and at which you received the confirmation for the class. No password is required when logging in at the Live Online Training sign in page.

We use Zoom for our class virtual event platform. Click here to join a Zoom test meeting prior to class to test your system.

Live Online Training works with all major browsers, including Edge, Chrome, Safari, and Firefox.