• Live Instruction

• Hands-on, Guided Activities

• LIVE Remote or Classroom Delivery

What’s Included

  • Small class sizes
  • Certificate of course completion

People Leader

PM 101

In this workshop, participants will learn how to maximize their first 100 days as a new manager by establishing trust. Whether they’re new to a team, new to the organization, or transitioning from being a peer to managing the team, establishing trust from the beginning is cornerstone to their success. This course will prepare them for the handoff as they learn ways to build trusting relationships, empower team members, avoid micromanagement, turn empathy into action, and ultimately establish a new team culture.

Detailed Course Outline

Course Outline
  • Ways to build trust in your first 100 days
  • How to empower your team
  • Turning empathy into action
  • Practice using tools to help you succeed as a new manager
  • Make the team your own—establishing yourself as the leader
Outcomes
  • Facilitate a smooth transition by building trust in your first 100 days
  • Get the best out of your team by empowering them
  • Understand what motivates team members to lead and support them effectively
  • Demonstrate your competence by taking action on what’s most meaningful to your team
  • Gain loyalty by being honest and approachable

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Outcomes
  • Understand what a vision is and who it’s for
  • Use creative thinking techniques to draft a vision
  • Consider how to apply the vision for specific direct reports

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 102

This science-backed workshop explores the nuts-and-bolts of performance management with a focus on defining, planning and supervising goals that hit the sweet spot of challenging and doable (eustress). Participants will also learn frameworks for conducting effective performance reviews. Together with our other courses on managing teams such as Coaching for Managers and Giving and Receiving Feedback, this class rounds out a holistic approach to managing teams for performance and development.


Detailed Course Outline

Course Outline
  • 5 goals of effective performance management
  • Exploring the performance management cycle
  • Three steps for setting direction
  • Writing goals that are clear, fair and relevant
  • Managing execution and resisting micromanaging
  • Writing effective performance reviews
  • Three components of performance review conversations
Outcomes
  • Identify the performance management cycle, and the part employees, managers, and organizations play in that cycle.
  • Discover how to set direction and write effective goals
  • Develop skills in managing goal execution
  • Learn how to write performance reviews and facilitate performance review conversations

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 102

This workshop explores some of the more challenging situations managers face in performance management. These challenges include how to deal with an employee who is underperforming, how to handle conflict between members of your team, and how to hire and fire someone on your team. These topics aren’t always fun or easy, but we are confident that preparing for these situations will help develop a holistic approach to managing teams for performance and development.


Detailed Course Outline

Course Outline
  • Explore challenging situations
  • Deal with underperforming employees
  • Handle conflict between team members
  • Develop a holistic approach to managing teams

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Course Outline
  • Managing vs Coaching
  • 4 styles of coaching
  • Pre-requisites for a coaching mindset
  • OARS
  • Situational Coaching Model: A series of suggested questions
  • When to ask vs When to tell
  • Incorporating coaching into a workday
  • Preparing for common coaching problems
Outcomes
  • Understand the benefits of promoting a coaching culture within your organization and team
  • Develop the pre-requisites for a coaching mindset
  • Apply a series of suggested questions to any coaching situation
  • Learn how to support your employee the best by knowing when to ask and when to tell

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 103

Giving and Receiving Feedback is a foundational course geared towards managers that covers the basics of a subject many people find difficult. Participants explore a systems approach rooted in allyship to giving and receiving feedback that is flexible and holistic. Our approach is still grounded in observable, situational details but takes giving and receiving feedback a step farther, resulting in unique and authentic feedback that is more likely to be heard, understood, embraced and acted upon.

Detailed Course Outline

Course Outline
  • Define and prioritize Allyship
  • Intro to the FOR-A Model for giving impactful feedback
  • Define & Refine: a model for refining the 4 steps of FOR-A
  • Applying the models to provide thoughtful, authentic, and impactful feedback
  • Intro to the Lean in Practice for receiving feedback well
  • How giving and receiving feedback work together like a circuit
Outcomes
  • Define and prioritize allyship when giving feedback
  • Learn and practice our FOR-A feedback model through the lens of situational understanding
  • Learn to “lean into” receiving feedback from a growth perspective
  • Use the circuitry of giving and receiving feedback to enhance your approach

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

In this workshop, participants will learn how to leverage the power of psychological safety to run more effective, productive and high performing meetings. Participants begin with an assessment of the current state of their meetings which can be mapped onto the six core components of psychologically safe meetings. Participants will leave with a thorough understanding of our meeting framework leading to greater levels of inclusion, interaction, engagement, and productivity.

Detailed Course Outline

What is psychological safety?
Assess your meetings for psychological safety
6 components of a psychologically safe meeting, including:
  • Establishing what type of meeting this will be
  • Strategically reduce meeting size while promoting inclusion
  • Set the tone for a high performing meeting
  • Agendas, time management, and roles for predictability
  • Collect inclusive contributions while staying on track
  • Use feedback for continuous improvement and collective engagement
How power, privilege, and access impact a meeting
Outcomes
  • Learn what psychological safety is and how it relates to meetings
  • Assess your meetings for psychological safety
  • Apply 6 components to run a psychologically safe meeting
  • Discover how power, privilege, and access can impact a meeting

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Trust is an essential component of leadership that can be challenging to build and easy to lose. We’ve built this class around six key traits of trust, the THREAD model: together, honest, resourceful, empowering, approachable, and dependable. In this course, you will discover where you need to grow and which traits to develop. You will learn actionable steps for becoming a more trustworthy leader. And you learn what to watch out for when applying these key traits.

Detailed Course Outline

The THREAD Model
  • Together
  • Honest
  • Resourceful
  • Empowering
  • Approachable
  • Dependable
Discover
  • Where you need to grow
  • Which traits to develop
Actionable Steps
  • Become a more trustworty leader

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Explore reasons for loneliness and isolation in middle management
Gain insight into mindset and perspectives of these leaders
Gain a toolbelt of skills around intervention and support

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Teams with motivated employees are highly adaptable, exude positive attitudes, and show improved performance and productivity. This workshop takes team leaders through the process of self-reflecting on how their attitudes and beliefs impact employee motivation and focuses on strategic and practical actions they can take to create a work environment that optimizes motivation for their team.

Detailed Course Outline

Benefits of Motivated Employees
Self-reflection
  • Attitude
  • Beliefs
Optimize Motivation

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Three Class Discount

Buy any three classes and receive 20% off.

The Training to YOU Three Class Discount is a terrific way for an individual to purchase multiple classes for a discount. Whether you are looking for a series of classes like Excel 1, 2 & 3 or a variety of classes such as Google Sheets, Docs and Slides the Three Class Discount is the way to go!

State of Arizona employees are eligible for an additional discount.

Training to YOU Tickets

Tickets are a great way to reduce the cost of training your team. Save up to 45% by purchasing your training in bulk.

We are now providing a custom-made registration portal for each organization that purchases 50+ training tickets. These portals allow supervisors and employees to schedule training easily and information workflows keep everyone in the loop.

Give us a call

We are happy to answer any questions you may have.

Call us

(602) 266-1500

TRAINING TO YOU


Class Ratings
4.9 stars from 1984 reviewers:

“I learned so much in this Excel 1 course. My Instructor paced the class just right so you felt challenged but not overwhelmed (even with 264 pages). He ensured we were all engaged in the material and always allowed us an opportunity to ask any questions. He is patient and eager to help. I’m thrilled to have found this class and leaving with so much useful information. Overall one of the best instructors I’ve had! He did an amazing job!! ”

— S.G. took Excel 1

“I really enjoyed this class. My instructor has a very unique ability to convert technical terminology into plain English and makes the material so much easier to understand. My instructor was very attentive and ensured everyone was on the same page before moving on and provided assistance if we were having any difficulties.”

— A.G. took Excel 2

“Alexandre is very easy to learn from. His thorough teaching technique helps you understand the material and hold that info in your brain. I can’t wait to start applying this to my forms I use everyday! Thank you so much!”

— S.P. took Excel 1

SOFT SKILLS TRAINING FAQ

Training to YOU is dedicated to providing the best online and in-person Soft Skills training classes. Find answers to some of our most frequently asked questions related to Soft Skills training below, or contact us should you require further assistance.

After enrolling, you will receive a confirmation email with a link to the Live Online Training sign in page. Simply click the link and enter your email address 15 minutes before class begins.

Your Live Online Training username is the email address that you used to sign up for class and at which you received the confirmation for the class. No password is required when logging in at the Live Online Training sign in page.

We use Zoom for our class virtual event platform. Click here to join a Zoom test meeting prior to class to test your system.

Live Online Training works with all major browsers, including Edge, Chrome, Safari, and Firefox.