• Live Instruction

• Hands-on, Guided Activities

• LIVE Remote or Classroom Delivery

What’s Included

  • Small class sizes
  • Certificate of course completion

PEOPLE LEADER COURSE OUTLINES

Detailed Course Outline

Module 1: Set the Right Tone: Best Practices for New Leaders
Set The Right Tone
  • Set the Tone with a Relationship Meeting
  • Use of Power: A New Manager’s Dilemma
  • Favoritism in the Workplace
Setting Purpose and Direction for Your Team
  • Finding Purpose for Your Team
  • Build a Useful Mission Statement
  • Avoiding Micromanagement
Module 2: Motivation, Meetings, and Balanced Feedback
Motivation
  • The 4 Stages of Management-Style
  • Scientifically Increase Motivation
Effective Meetings
  • The Perfect Meeting Invitation
  • Manage Meetings that Make Things Happen
Receiving and Giving Feedback
  • Soliciting and Receiving Upward Feedback
  • Correcting Behavior
  • Energetic Encouraging
Outcomes
  • An employee/manager relationship based on trust and respect
  • A team that understands their purpose and direction
  • A motivated team and the knowledge of how to shift your style
  • Efficient meetings and balanced feedback

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Module 1: Setting up Employees for Success
Building Accountability
  • Getting Accountability With the “Why”
  • Progressive Discipline
  • How to Have More Serious Corrective Conversations
Leading Employees Through Growth
  • Why People Quit: Lack of Growth
  • Provide Opportunities for Growth with Frequent Feedback
Coaching for Success
  • A Case for Coaching
  • A Coaching Model to Guide Conversations
Module 2: Manage Conflict and Be a Strategic Partner
Managing Workplace Conflict
  • The Root of All Conflict
  • Discover the Real Threat by Asking Questions
  • Making People Feel Heard
  • The Paraphrasing Sandwich
Work on Projects with Strategic Partners
  • Discovery Interviews: Transition Challenges to Optimistic Outcomes
Outcomes
  • Accountability and successful corrective conversations
  • Coaching for success
  • The ability to manage workplace conflict
  • People who feel heard
  • The ability to effectively work with strategic partners

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Outcomes
  • Understand what a vision is and who it’s for
  • Use creative thinking techniques to draft a vision
  • Consider how to apply the vision for specific direct reports

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Module 1: Understanding, Getting, and Supporting Accountability
Responsibility vs Accountability
  • Four Cornerstones
Getting Accountability
  • What to Hold People Accountable For?
  • Clarifying Success
  • SMART for Communicating Performance Expectations
Supporting Accountability
  • Build Shared Accountability
  • Accountability Partnerships
  • Accountability Meetings
Module 2: Driving Accountable Behavior and Working with Low Performers
Driving Behavior
  • Myth of Incentives
  • Intrinsic Motivators
  • Micromanagement
  • Making Mistakes Less Scary
  • Building a Coaching Base
Working with Low Performers
  • Holding them accountable
  • SMART performance improvement conversations
  • Accountability-Focused Consequence Plan
Outcomes
  • Understand the cornerstones of accountability and how to get it
  • Remove ambiguity by clarifying desired outcomes and communicating performance standards clearly
  • Use enlightened knowledge about incentives to drive key behaviors conducive to accountability
  • Skillfully communicate to get accountability from low performers and reach desired improvement

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Module 1: Lead from Where You Are
  • Lead from Where You Are
  • The Landscape of Women’s Leadership
  • Seven Hurdles that Women Face
  • Influence vs. Power
  • Assertive Communication
  • Non-Verbal Communication Tips & Tricks
  • Concise & Confident Reporting
Module 2: Navigating the Modern Workplace
  • Negotiation Strategies in the Workplace
  • Supporting Other Women in the Workplace
  • Tips for Confronting Bias
  • The Power of Mentorship
  • Work / Life balance
Outcomes
  • Diagnose the Current Landscape for Women and the Unique Challenges They May Face
  • Tools for Communication, Assertiveness, Strategic Thinking, and Managerial Strategies to Increase Your Leadership Presence
  • A Work-Life Balance Plan to Create Boundaries and a Self-Care Plan
  • A Plan for Motivating and Supporting Other Women in Your Workplace

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Module 1: Act, Speak, and Show Up Like an Executive
Deconstruct Executive Presence
  • Three Components
  • Gravitas, Communication, Appearance: Best Practices
Assess Current Skills & Build Executive Presence
  • Self-Assessment
  • Four Skills in Executive Presence Skillset
  • Make a Business Case
  • Tough Questions & Obstacles
  • Strategic Vision that Sticks
Module 2: Show Executive Presence in Interpersonal Situations
Deconstruct Executive Presence
  • Three Components
  • Gravitas, Communication, Appearance: Best Practices
Interpersonal Skills for Executive Presence
  • Comfortable Negotiating
  • Effective Feedback
  • Positive Feedback & SSBIR Tools
  • Inspiring & Motivating: Assessment
Outcomes
  • Act, speak, and show up like an executive
  • Articulate a compelling vision and handle objections while presenting a solid business case
  • Negotiate and deliver feedback confidently and professionally
  • Assess and improve motivational skills

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 103

Many people who are strong in operations are less comfortable with the ambiguity of strategy. People who avoid ambiguity will avoid strategy-setting discussions. This workshop provides tools to help you become an innovator, a persuasive player, and a champion of strategic change.

Through interactive practice sessions, you can close the gap between where you are now and where you want to be. The intention of this seminar is not to train participants to be strategic planners for organizations, however. Rather, the focus is on helping you to develop a strategic mindset so that you can add value and inspire risk-taking and innovation on your team. Developing a strategic mindset will also help prepare you for taking higher levels of responsibility in your organization over time.

Detailed Course Outline

Module 1: Strengthen Your Strategic Leadership Skills
Develop and Balance Management Skills
  • Operational Manager / Strategic Leader Defined
  • Strategic Leader Roles
  • What Kind of Strategic Leader Are You?
  • How to Balance Opposing Values (Polarities)
Clarify Your Current Operational Objective
  • Clarify the Purpose of Your Work Group
  • Team Charter & Mission Statement
  • Draft a Mission Statement for Your Work Group
  • Creative Ideas: Appreciative Inquiry
Module 2: Sell Your Big Ideas
Practical Dreaming: Move from What Is to What If
  • Assess Customers’ Needs, Wants and Expectations
  • Set Priorities
  • Develop a Strategic Vision—That “Sticks”
Influence Key Stakeholders & Inspire Innovation
  • Sell Your Strategic Ideas in 5 Steps
  • Assess and Develop Your Ability to Encourage Innovation
  • Develop Key Messages and Prepare to Communicate Strategically
Outcomes
  • Understanding of operations vs. strategy
  • A basis from which to be strategic
  • Tools for idea generation
  • Techniques to sell your big idea

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Course Outline
  • Managing vs Coaching
  • 4 styles of coaching
  • Pre-requisites for a coaching mindset
  • OARS
  • Situational Coaching Model: A series of suggested questions
  • When to ask vs When to tell
  • Incorporating coaching into a workday
  • Preparing for common coaching problems
Outcomes
  • Understand the benefits of promoting a coaching culture within your organization and team
  • Develop the pre-requisites for a coaching mindset
  • Apply a series of suggested questions to any coaching situation
  • Learn how to support your employee the best by knowing when to ask and when to tell

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 103

Giving and Receiving Feedback is a foundational course geared towards managers that covers the basics of a subject many people find difficult. Participants explore a systems approach rooted in allyship to giving and receiving feedback that is flexible and holistic. Our approach is still grounded in observable, situational details but takes giving and receiving feedback a step farther, resulting in unique and authentic feedback that is more likely to be heard, understood, embraced and acted upon.

Detailed Course Outline

Course Outline
  • Define and prioritize Allyship
  • Intro to the FOR-A Model for giving impactful feedback
  • Define & Refine: a model for refining the 4 steps of FOR-A
  • Applying the models to provide thoughtful, authentic, and impactful feedback
  • Intro to the Lean in Practice for receiving feedback well
  • How giving and receiving feedback work together like a circuit
Outcomes
  • Define and prioritize allyship when giving feedback
  • Learn and practice our FOR-A feedback model through the lens of situational understanding
  • Learn to “lean into” receiving feedback from a growth perspective
  • Use the circuitry of giving and receiving feedback to enhance your approach

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

In this workshop, participants will learn how to leverage the power of psychological safety to run more effective, productive and high performing meetings. Participants begin with an assessment of the current state of their meetings which can be mapped onto the six core components of psychologically safe meetings. Participants will leave with a thorough understanding of our meeting framework leading to greater levels of inclusion, interaction, engagement, and productivity.

Detailed Course Outline

What is psychological safety?
Assess your meetings for psychological safety
6 components of a psychologically safe meeting, including:
  • Establishing what type of meeting this will be
  • Strategically reduce meeting size while promoting inclusion
  • Set the tone for a high performing meeting
  • Agendas, time management, and roles for predictability
  • Collect inclusive contributions while staying on track
  • Use feedback for continuous improvement and collective engagement
How power, privilege, and access impact a meeting
Outcomes
  • Learn what psychological safety is and how it relates to meetings
  • Assess your meetings for psychological safety
  • Apply 6 components to run a psychologically safe meeting
  • Discover how power, privilege, and access can impact a meeting

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Trust is an essential component of leadership that can be challenging to build and easy to lose. We’ve built this class around six key traits of trust, the THREAD model: together, honest, resourceful, empowering, approachable, and dependable. In this course, you will discover where you need to grow and which traits to develop. You will learn actionable steps for becoming a more trustworthy leader. And you learn what to watch out for when applying these key traits.

Detailed Course Outline

The THREAD Model
  • Together
  • Honest
  • Resourceful
  • Empowering
  • Approachable
  • Dependable
Discover
  • Where you need to grow
  • Which traits to develop
Actionable Steps
  • Become a more trustworty leader

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Explore reasons for loneliness and isolation in middle management
Gain insight into mindset and perspectives of these leaders
Gain a toolbelt of skills around intervention and support

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM For the rest of us

Teams with motivated employees are highly adaptable, exude positive attitudes, and show improved performance and productivity. This workshop takes team leaders through the process of self-reflecting on how their attitudes and beliefs impact employee motivation and focuses on strategic and practical actions they can take to create a work environment that optimizes motivation for their team.

Detailed Course Outline

Benefits of Motivated Employees
Self-reflection
  • Attitude
  • Beliefs
Optimize Motivation

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Three Class Discount

Buy any three classes and receive 20% off.

The Training to YOU Three Class Discount is a terrific way for an individual to purchase multiple classes for a discount. Whether you are looking for a series of classes like Excel 1, 2 & 3 or a variety of classes such as Google Sheets, Docs and Slides the Three Class Discount is the way to go!

State of Arizona employees are eligible for an additional discount.

Training to YOU Tickets

Tickets are a great way to reduce the cost of training your team. Save up to 45% by purchasing your training in bulk.

We are now providing a custom-made registration portal for each organization that purchases 50+ training tickets. These portals allow supervisors and employees to schedule training easily and information workflows keep everyone in the loop.

Give us a call

We are happy to answer any questions you may have.

Call us

(602) 266-1500

TRAINING TO YOU


Class Ratings
4.9 stars from 1984 reviewers:

“I learned so much in this Excel 1 course. My Instructor paced the class just right so you felt challenged but not overwhelmed (even with 264 pages). He ensured we were all engaged in the material and always allowed us an opportunity to ask any questions. He is patient and eager to help. I’m thrilled to have found this class and leaving with so much useful information. Overall one of the best instructors I’ve had! He did an amazing job!! ”

— S.G. took Excel 1

“I really enjoyed this class. My instructor has a very unique ability to convert technical terminology into plain English and makes the material so much easier to understand. My instructor was very attentive and ensured everyone was on the same page before moving on and provided assistance if we were having any difficulties.”

— A.G. took Excel 2

“Alexandre is very easy to learn from. His thorough teaching technique helps you understand the material and hold that info in your brain. I can’t wait to start applying this to my forms I use everyday! Thank you so much!”

— S.P. took Excel 1

SOFT SKILLS TRAINING FAQ

Training to YOU is dedicated to providing the best online and in-person Soft Skills training classes. Find answers to some of our most frequently asked questions related to Soft Skills training below, or contact us should you require further assistance.

After enrolling, you will receive a confirmation email with a link to the Live Online Training sign in page. Simply click the link and enter your email address 15 minutes before class begins.

Your Live Online Training username is the email address that you used to sign up for class and at which you received the confirmation for the class. No password is required when logging in at the Live Online Training sign in page.

We use Zoom for our class virtual event platform. Click here to join a Zoom test meeting prior to class to test your system.

Live Online Training works with all major browsers, including Edge, Chrome, Safari, and Firefox.