• Live Instruction

• Hands-on, Guided Activities

• LIVE Remote or Classroom Delivery

What’s Included

  • Small class sizes
  • Certificate of course completion

PERSONAL DEVELOPMENT COURSE OUTLINES

PM 101

Learn to prioritize projects among the changing and competing demands on your time. You will also gain an understanding of how your current workplace requires you to constantly retool to work strategically instead of working harder. This course will help you to focus on key practices for managing your time effectively. You will learn practical tools that can help you to better align your daily activities to accomplish your goals.

Detailed Course Outline

Module 1: Understanding and Working with Time
The Psychology of Time Management
  • Time Management Barriers
  • The Myth of Multi-Tasking
  • Getting in the Flow State (Being in the Zone)
  • Mapping Activities to Our Natural Energy Cycles
Discover What Matters
  • Discover What Matters
  • Big Rocks: A Story about Priorities
  • Weekly Planning
  • Planning for Major Goals and Non-Negotiables (email, travel, etc.)
Module 2: Time Management for Every Day
Daily Planning
  • The Science of Daily Planning
  • 3-Step Method for Daily Planning
  • Keep Track of What You Need to Do
  • Estimate Time Accurately
  • Prioritize Effectively
  • Blocking Calendar Time
  • What to do When “Something Comes Up”
Mastering Workflow
  • Avoiding Other People’s Urgency
  • How to Say “No” Professionally
  • Outlook and Email: Tools / Tricks / Techniques
Outcomes
  • Identify, remove or mitigate current barriers to managing time
  • Refine and adapt time management tools accurately to better prioritize tasks
  • Use system to manage incoming email optimally in the shortest time

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Module 1: Introduction to Emotional Intelligence and Self Management
Emotional Intelligence
  • What Is Emotional Intelligence?
  • EQ and the Brain
  • Core Competencies of Emotional Intelligence
  • Emotional Intelligence Self-Assessment
Self-Awareness and Self- Management
  • Developing Self-Awareness
  • Process Emotions with Focus
  • Control Yourself When Emotions are High
  • Analyze and Adjust to Deep Emotions
Module 2: Social Awareness and Relationship Management
Social Awareness
  • Developing Empathy
  • Empathy Tool: Focused Listening
  • Understanding Nonverbal Communication
  • Teamwork and Collaboration
How to Analyze Relationships
  • Tools for Relationship Management
  • Why Social Awareness Matters
Outcomes
  • Learn your own habitual patterns to better manage emotional reactions
  • Become socially aware to better emotionally “read the room”
  • Have difficult conversations without sacrificing relationships

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

PM 102

Perhaps no topic has garnered more curiosity in recent years than how to build influence in an organization. Master influencers move beyond their position on the org chart and collaborate across departmental lines to get things done. Influence Without Authority explores this topic by examining styles, behaviors and techniques that will help you grow your influence and deepen your relationships.


Detailed Course Outline

Module 1: Increase Influence through Trust
Power and Influence
  • Definitions
  • Who to Influence?
  • Proximity Principle
How Trust Affects Influence
  • How Trust Affects Influence, Statistics
  • Building "Trust Bank Account"
  • Trust Currencies
Module 2: Influential Communication
Reciprocity
  • Understanding Reciprocity
  • Building "Reciprocity Bank Account"
  • Avoiding Negative Reciprocity
  • Say “No” Professionally
Persuasive Communication Tools
  • Influencing Timeliness
  • Power of “Because”
  • Psychology of Asking Again
  • Structure for Persuasion in 4 Easy Steps
  • Language that Harms Influence
Outcomes
  • Reframe beliefs about authority to empower people to use influence
  • Gain trust and closeness necessary to become influential
  • Apply principles of social psychology to communicate persuasively
  • Avoid pitfalls that harm influence and erode trust

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Course Outline
  • Recognize how a growth mindset is tied to success and how a fixed mindset holds us back
  • Concrete insights you can use to adjust your mindset when you meet challenges
  • Leverage the science of neuroplasticity—brain development—to change the way you think
  • Learn how to nurture a growth mindset and how to bring it to others
Outcomes:
  • The ability to keep going when things get tough
  • The ability to bring a growth mindset to those around you

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Module 1: Collaborative Negotiations and Relationships
Introduction
  • Negotiator’s Bill of Rights
  • Positive Relationships and Social Styles
Collaborative Negotiation Basics
  • Definition
  • Four Foundational Objectives
  • Preparation
  • Planning Tool
Holistic Negotiation Strategies
  • Three-Tier Holistic Negotiation
  • Relationship Method
  • Building Relationship with Boss: Tools
  • Ways to Ruin the Negotiation
  • Personal Method
  • Tangible and Intangible
  • Win-Win
Module 2: Negotiate Competitively for the Best Terms
Build an Argument to Persuade and Influence
  • Negotiate with Persuasion
Competitive Negotiation Strategies
  • Opening Offer
  • Seven Rules for Competitive Negotiations
  • Deadlines & Bargaining
  • Successful Group Negotiations
  • Opponent’s Tactics
  • Ten Tips
Outcomes
  • Understand the importance of negotiation in everyday interactions to encourage more use of it
  • Engage in amicable negotiations that mind the relationships between the parties and maintain trust
  • Methodically prepare for any negotiation whether individually or in group
  • Learn how to handle heavy-handed tactics in adversarial negotiations

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline

Course Outline
  • Understanding Chaos at Work
  • Origins of Chaotic Work Environments
  • Not everything is chaos
  • Circles of control
  • From React to Respond
  • Befriend or Challenge
  • Keys to intuitive decision-making
  • Expert intuition
  • Deliberative decision-making
Outcomes
  • Regain control, perspective and focus during moments of stress
  • Go from reactive to resourceful in a moment’s notice
  • Make decisions faster and more confidently

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Three Class Discount

Buy any three classes and receive 20% off.

The Training to YOU Three Class Discount is a terrific way for an individual to purchase multiple classes for a discount. Whether you are looking for a series of classes like Excel 1, 2 & 3 or a variety of classes such as Google Sheets, Docs and Slides the Three Class Discount is the way to go!

State of Arizona employees are eligible for an additional discount.

Training to YOU Tickets

Tickets are a great way to reduce the cost of training your team. Save up to 45% by purchasing your training in bulk.

We are now providing a custom-made registration portal for each organization that purchases 50+ training tickets. These portals allow supervisors and employees to schedule training easily and information workflows keep everyone in the loop.

Give us a call

We are happy to answer any questions you may have.

Call us

(602) 266-1500

TRAINING TO YOU


Class Ratings
4.9 stars from 1984 reviewers:

“I learned so much in this Excel 1 course. My Instructor paced the class just right so you felt challenged but not overwhelmed (even with 264 pages). He ensured we were all engaged in the material and always allowed us an opportunity to ask any questions. He is patient and eager to help. I’m thrilled to have found this class and leaving with so much useful information. Overall one of the best instructors I’ve had! He did an amazing job!! ”

— S.G. took Excel 1

“I really enjoyed this class. My instructor has a very unique ability to convert technical terminology into plain English and makes the material so much easier to understand. My instructor was very attentive and ensured everyone was on the same page before moving on and provided assistance if we were having any difficulties.”

— A.G. took Excel 2

“Alexandre is very easy to learn from. His thorough teaching technique helps you understand the material and hold that info in your brain. I can’t wait to start applying this to my forms I use everyday! Thank you so much!”

— S.P. took Excel 1

SOFT SKILLS TRAINING FAQ

Training to YOU is dedicated to providing the best online and in-person Soft Skills training classes. Find answers to some of our most frequently asked questions related to Soft Skills training below, or contact us should you require further assistance.

After enrolling, you will receive a confirmation email with a link to the Live Online Training sign in page. Simply click the link and enter your email address 15 minutes before class begins.

Your Live Online Training username is the email address that you used to sign up for class and at which you received the confirmation for the class. No password is required when logging in at the Live Online Training sign in page.

We use Zoom for our class virtual event platform. Click here to join a Zoom test meeting prior to class to test your system.

Live Online Training works with all major browsers, including Edge, Chrome, Safari, and Firefox.